What we do

  • Strategy
    • Content Strategy
    • A/B Testing
    • Social Media Strategy
    • Community Engagement
    • SEO/SEM
    • Competitive Analysis
    • Email marketing
    • Channel Analytics
    • Conversion Optimisation
    • Technical consultancy
    • Brand Tracking
  • Design
    • Art Direction
    • User Experience
    • User Interface Design
    • Information Architecture
    • Responsive Design
  • Solution Architecture
    • Project scoping
    • Requirements Analysis
    • User Acceptance Testing
  • Development
    • Web development
    • Content Management Systems
    • Responsive websites
    • Systems integration
    • Mobile applications
    • Social Media applications
    • Bespoke applications
    • Blogging
    • Ecommerce
    • Reward systems
  • Enterprise Hosting
    • Fully managed private cloud hosting solutions
    • Hosted in Perth’s only Tier III data centre
    • SLA-backed 99.9% uptime
    • SLA-backed support response times
    • Managed Onsite and Offsite backups
    • Server and Application monitoring
    • Managed network and host intrusion detection
  • Content Strategy
  • A/B Testing
  • Social Media Strategy
  • Community Engagement
  • SEO/SEM
  • Competitive Analysis
  • Email marketing
  • Channel Analytics
  • Conversion Optimisation
  • Technical consultancy
  • Brand Tracking
  • Art Direction
  • User Experience
  • User Interface Design
  • Information Architecture
  • Responsive Design
  • Project scoping
  • Requirements Analysis
  • User Acceptance Testing
  • Web development
  • Content Management Systems
  • Responsive websites
  • Systems integration
  • Mobile applications
  • Social Media applications
  • Bespoke applications
  • Blogging
  • Ecommerce
  • Reward systems
  • Fully managed private cloud hosting solutions
  • Hosted in Perth’s only Tier III data centre
  • SLA-backed 99.9% uptime
  • SLA-backed support response times
  • Managed Onsite and Offsite backups
  • Server and Application monitoring
  • Managed network and host intrusion detection

Our Approach

We have a clear and defined methodology for managing our client projects, developed over years of delivering successful solutions. The process is designed to ensure your functional requirements are met and costs are kept carefully under control.

1. Understand & Scope

We do our homework. We work with our clients through a series of workshops to help establish the project requirements.

This process allows us to understand the fundamental building blocks before commencing any user interface design or development.

2. Responsive Design

We craft functional, user-centred designs. Based on our scoping, we use wireframes, user stories and the existing branding to create thoughtful website design.

This functionality-driven design process ensures the aesthetic delivers the desired user experience from digital brand building through to conversion.

3. Project Planning

We plan to be efficient. We use industry standard tools coupled with an Agile Development Methodology to help plan the full project lifecycle prior to commencement.

It is this process that ensure our clients are well informed and expectations are met on time, scope and budget.

4. Development

Our development process is highly evolved, based on Continuous Integration best practices, and is designed from start to finish to ensure we deliver quality.

Every single line of code we write is manually reviewed against established stylistic, security and procedural guidelines, and this code audit process is backed by automated test execution and static code analysis.

5. Testing & UAT

We test to ensure longevity. We use testing suites and tools to collaboratively test with our clients ensuring a robust product is delivered that exceeds the expectation.

Whilst working with a prototype, this process enables us to make further product refinements, on both backend functionality and front-end usability.

6. Launch Product

Once you’ve given the final approval, we’re ready to launch. We fully manage the launch process with our clients, and can walk you through anything you need to do from your end.

Our fully managed code repository and deployment system means your product can be deployed reliably and securely, to ensure the switchover is as smooth as possible.

7. Performance Analysis

We track, analyse and report. Utilising Google Analytics we track goals and user behaviour to ensure your site or application achieves its strategic objectives.

Our reporting is limitless, from user acquisition cost through to site availability, load testing and application performance.

8. Ongoing Support & Maintenance

We don't go anywhere. Once live we offer service level agreements to ensure our clients are fully supported, we have dedicated support staff to ensure any issues that arise are promptly resolved.

This, coupled with our fully managed hosting service, ensures your application is monitored and available 24x7, and is fully patched and secured.

Robust processes are the key to project success.

Speak with us today

We’ve been servicing organisations like yours for over 10 years. For more information on our services, you can contact us via the form below

Or call us on 1300 321 789